Privacy Policy

1. Introduction

MacroSight (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

MacroSight is operated by James Gichobi ("MacroSight", "we", "us" or "our"). For applicable data-protection laws, James Gichobi is responsible for the processing of personal information described in this Privacy Policy.

This Privacy Policy describes how MacroSight processes personal information when you access or use the Service and explains the rights that may be available to you under applicable data-protection laws.

2. Information We Collect

We collect only the information necessary to operate and improve the Service.

a. Information You Provide

• Name and email address
• Account credentials
• Subscription and billing status (payment processing is handled by third-party providers)
• Communications with us (e.g., support emails)

b. Information Collected Automatically

• Log data (IP address, browser type, device information)
• Usage data (pages viewed, features used, session activity)
• Cookies or similar technologies for authentication and analytics

c. Payment Information

MacroSight does not store your full payment card details. Where purchases are processed through [INSERT], payment and transaction information is processed by [INSERT] as Merchant of Record. MacroSight may receive and retain limited transaction and subscription information, such as subscription status, plan information, transaction identifiers, renewal dates and payment status, where necessary to provide and administer the Service.

3. How We Use Your Information

• Provide and operate the Service
• Authenticate users and manage accounts
• Process subscriptions and billing
• Send service-related communications (e.g., account notices, billing updates)
• Improve product functionality and user experience
• Maintain security and prevent abuse
• Comply with legal and regulatory obligations

We do not sell your personal data.

4. Analytics and Product Improvement

We may analyze aggregated and anonymized usage data to understand how the Service is used and to improve features, performance, and reliability. This data cannot be used to identify you personally.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Maintain session security
• Understand usage patterns

You can control cookies through your browser settings, but disabling them may limit certain features of the Service.

6. Data Sharing and Disclosure

We may share personal information with service providers where necessary to operate MacroSight, including providers of hosting, database and authentication services, payment processing and merchant-of-record services, email and communications services, analytics, security and technical infrastructure.

These providers may process personal information only as necessary to provide their services to us and subject to their applicable contractual and data-protection obligations.

We may also disclose information where required by law, regulation or legal process, or where reasonably necessary to protect the rights, security or safety of MacroSight, our users or others.

We do not sell personal data.

7. Data Retention

We retain personal information only for as long as necessary to provide the Service, fulfill legal or contractual obligations, and resolve disputes.

You may request deletion of your account and associated data, subject to legal or operational requirements.

8. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict certain processing activities

10. International Data Transfers

Your information may be processed or stored in jurisdictions different from your own. We take steps to ensure appropriate safeguards are in place.

11. Children’s Privacy

MacroSight is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us